Support for families

Here2Help – support when you need it most Here2Help is here for families self-isolating and unable to get support from friends, family or neighbours. 

On the Here2Help website families can find resources to help with staying at home during Coronavirus as well as an online form they can fill out to request the support they need. If the family does not have internet access, they can call 01905 768053 which is open Monday to Thursday, 9am-5pm and Friday 9am-4.30pm. Here2Help will signpost callers to up to date advice and arrange volunteer support where required to help those who are unable to leave their homes as a result of needing to self-isolate. T

he types of support available include:

• Collecting and delivering food and supplies

• Arranging emergency food support

• Help collecting prescriptions

• Help with other commitments such as pet needs

• Support for those who are feeling isolated

• Advice around money, benefits and debt

For more information visit: www.worcestershire.gov.uk/here2help

Children’s services from across the county have teamed up to support parents and families this September.

Teams from Worcestershire Health and Care NHS Trust and the Starting Well Partnership are set to host a series of online support and education sessions for parents of children with worries or anxieties around the return to school.

The sessions, which cover topics including beating worries and anxiety, building relationships, coping with change and looking after your emotions will last 45 around minutes and take place in groups online via video call.

They will be hosted by teams from Worcestershire Children and Adolescent Mental Health Services (CAMHS), Reach 4 Wellbeing, Paediatric Physiotherapy and parenting teams from the Starting Well Partnership.

The sessions are open to all parents and carers of children living in Worcestershire and are free to join. For the full timetable and joining details visit-

BESTIE is an interactive app developed by Worcestershire Health and Care NHS Trust and designed by local young people, CAMHS clinicians and IT experts – has recently been launched by Worcestershire Health and Care NHS Trust CAMHS.

BESTIE is freely available and can be found by searching for ‘Worcestershire BESTIE’ on Apple and Android phones or tablets. A web-based version is available at http://www.camhsbestie.co.uk

On joining BESTIE, young people, parents and professionals are able to easily access information about local mental health services (including virtual reality tours of Worcestershire CAMHS bases), signposting to local and national services and charities, as well as useful self-help information.

This information is age-rated (so that young people only see information which is appropriate for their age) and favourite self-help information can be saved in a ‘personal space’ on the app, so that it is immediately to hand.

For young people who are seen in CAMHS, additional features will soon be unlocked, including the ability to track their goals, mood and emotion. BESTIE was awarded ‘MidTech Best NHS developed innovation’ at the Meridian Celebration of Innovation Awards.

For more information about BESTIE, please see http://www.camhsbestie.co.uk

South Worcestershire Parenting and Community Development has now become part of the Starting Well Partnership Worcestershire.

Their website is www.startingwellworcs.nhs.uk  where you can request support during the covid19 outbreak and also use the same form to request to join a parenting  group.

While their face to face groups are postponed, they are running some of our groups over Microsoft Teams, so this may be an option that some parents would like.

Please click below for their leaflet: